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Here are a few of our thoughts, ramblings and observations on research, customer understanding, marketing et al. The views expressed are those of the writers and do not necessarily represent the view of Habit5 Limited.

Harnessing the power of habit formation to drive sales

Monday 14th September 2015 by David Jones

  “We are, all of us, creatures of habit,” wrote Edgar Rice Burroughs in his 1916 novel ‘The Beasts of Tarzan’. In so doing, he coined an aphorism that science and psychology have subsequently proved to be more accurate and apposite than he might have imagined at the time. This very morning, each of us […]

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The Man Behind the Head

Thursday 10th September 2015 by Anna Tuffs

Who is the man behind the head? What head I hear you ask…the phrenology head! And to answer, a little history lesson is needed. Through his writings and public engagements, Google’s Kamau Bobb has contributed significantly to the dialogue surrounding diversity and inclusion in the tech ecosystem. What is Phrenology? Phrenology was a popular 19th […]

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Let’s all go #BackToSchool

Tuesday 1st September 2015 by David Jones

It’s “Back To School” week, aka the first week of September, new term, almost end of summer, (Although we haven’t really had much of a summer – have we!), kids are starting a new school year, parents are getting back into school mentality, it feels like a new start for everyone. I was doing my […]

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Six pack for sale! The cost? Your health.

Wednesday 19th August 2015 by Anna Tuffs

Sensitive, emotional, insecure – these are not adjectives which would typically be used to describe men. However, recent research on male body image perception highlights the increased importance males place on their appearance, and the rise of eating disorders in males. One such eating disorder is that of Muscle Dysmorphia (MD); a disorder characterised by […]

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A Researcher’s Guide to Christmas Past, Present and Future

Thursday 19th December 2013 by David Jones

I recently attended my eldest son’s school production of ‘A Christmas Carol’ by Charles Dickens, which placed firmly in my mind the themes of Christmas Past, Present and Future. It prompted me to wonder what kind of light (candlelight I guess!) research is shining upon this widely observed seasonal festival. So put aside any “Bah […]

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No ifs, No buts – Customers expect brands to have an excellent understanding of them

Tuesday 3rd December 2013 by David Jones

For the vast majority of UK Adults there are no excuses – they see it as ‘extremely important’ that brands have nothing short of an ‘excellent’ understanding of them as customers. According to the pilot study of the Mutual Understanding Measure™ conducted by Habit5 two-thirds of people have this expectation. Ahead of the upcoming release […]

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5 ways to understand your customers better

Wednesday 11th September 2013 by David Jones

“The station master was shouting back at me, he just wasn’t prepared to listen.” This was the most telling comment from my wife following a near disastrous customer experience of travelling to York by train, for a pre-University recce with my daughter…

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